The Meet & Greet service in Singapore can be accessed at four spots in Changi Airport, which include Terminals 1, 2, 3, and 4.

The service offered provides a personal concierge who will assist travelers when they arrive, depart, and transit at Changi Airport. This includes helping to locate the proper baggage belt and filling out customs declaration forms.

Anyone may benefit from this service, such as first-time travelers, children, the elderly, those with special needs, businesspeople, and foreign workers who may not be proficient in the local languages. This service provides assistance in navigating the airport and understanding transit procedures.

If you allow the service staff to handle the formalities, you can rest easy and take full advantage of Changi Airport’s offerings. That way, your experience at the airport will be stress-free and smooth, from the time you enter to the time you depart.

The Classic Meet & Greet is the most basic service offered and includes assistance with airport procedures, but does not offer any porter or additional services. This package is only available upon arrival.

In addition, the Classic Meet & Greet concierge is open to all, allowing multiple bookings from the same flight to be guided together as one group.

If you want the VIP treatment, The Deluxe Meet & Greet has got you covered! This service offers an expert concierge to guide you through airport formalities and help you with your baggage (up to two checked bags and one carry-on).

The Deluxe Meet & Greet provides extra services (fees apply) such as buggy rental, extra porter assistance, one-time lounge access, airport transfer reservations, and gifting of flower bouquets.

Deluxe Meet & Greet is offered for people who are arriving, leaving, and transferring through the airport.

The Changi Meet & Greet Service is available in various locations across Singapore.

Changi Airport Terminal 1

80 Airport Boulevard, #01-K01, Public Area, Level 1, Terminal 1, Changi Airport
Singapore 819642
Opening Hours: Monday-Sunday 9am-7pm

Changi Airport Terminal 2

60 Airport Boulevard, #01-K14, Public Area, Level 1, Terminal 2, Changi Airport
Singapore 819643
Opening Hours: Monday-Sunday 9am-9pm

Changi Airport Terminal 3

65 Airport Boulevard, #01-K20, Public Area, Level 1, Terminal 3, Changi Airport
Singapore 819663
Opening Hours: Monday-Sunday 9am-7pm

Changi Airport Terminal 4

10 Airport Boulevard, #01-K3, Public Area, Level 1, Terminal 4, Changi Airport
Singapore 819665
Opening Hours: Monday-Sunday 7am-11pm

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